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Frequently Asked Questions

General
Technology
Products
Delivery
Who is Xpert Workwear?
We're workwear specialists, founded in 2015. We design and supply dependable workwear for farmers, tradesmen, and site workers across the UK and Ireland. Every product features our Xpert IQ™ technology to keep you safe, dry, and comfortable when the job demands it.
When did Xpert start?
We founded Xpert in 2015 in Northern Ireland, growing up surrounded by the farms and factories that shaped our understanding of what real workwear needs to deliver.
Why should I trust Xpert?
We've built our reputation by listening to the people who wear our products every day. Our Xpert IQ™ technology isn't marketing speak – it's proven performance that stands up to real-world conditions. Plus, we're from here. We understand the weather, the work, and what it takes to get the job done.
What is Xpert's vision?
To be the most-loved workwear brand on Earth. Simple as that.
What is an Xpert Retail Partner?
Our retail partners are independent stores, trade counters, and agricultural suppliers who stock Xpert products. They share our commitment to serving hardworking people with quality workwear that performs.
How do I find Retail Partners near me?
You can find a list of our Ultimate and Flagship partners here https://www.xpertworkwear.com/find-a-retail-partner/
How do I become a Retail Partner?
Get in touch with our sales team by calling +44 (0)28 9083 9090 or emailing sales@xpertworkwear.com. We'll discuss your requirements and see if we're a good fit for each other's business.
Who can apply for a trade account?
Any legitimate business selling to our target market – agricultural suppliers, trade counters, workwear retailers, or safety equipment distributors.
How do I register for a trade account?
Contact our trade team directly by calling +44 (0)28 9083 9090 or emailing sales@xpertworkwear.com. We'll need some basic business information and can usually get you set up quickly.
Do you offer sales and marketing support for trade partners?
Yes. Assets include product data sheets, imagery, POS, merchandising plans, and training materials. We can run joint product training on Xpert IQ™ technologies for your teams.
Do Xpert products meet recognised safety standards?
Yes. Safety footwear meets EN ISO 20345. Waterproof garments are certified to EN 343:2019. General workwear follows EN ISO 13688. Datasheets list exact ratings per SKU.
How do the Xpert IQ™ technologies translate into measurable benefits?
Comfort-X™: Reduced fatigue via cushioning and pressure distribution—ideal for long shifts. Active-X™: Lightweight, breathable materials to maintain microclimate and mobility. Dry-X™: Waterproofing with breathable membrane—keeps water out, lets sweat vapour escape. Light-X™: Composite protection components reduce weight while maintaining safety levels. Tough-X™: Reinforced wear zones and durable construction to extend product life cycle. Therm-X™: Insulation systems recommended down to -50°C for extreme cold environments.
What is your testing and quality assurance process?
All products are developed in-house and tested from prototype to production. Testing includes material durability, seam strength, slip resistance, flex and abrasion, hydrostatic head for waterproofing, and thermal performance. Random batch audits are performed on production lots.
What industries are Xpert products best suited for?
Agriculture, landscaping, utilities, logistics, construction, facilities management, warehousing, and light engineering. Our range covers safety footwear, outerwear, mid-layers, and trousers designed for varied risk profiles and climates.
How do I get product images, barcodes, and product data?
All imagery, barcodes, and descriptions are available in the marketing section of this website via the menu and on each product page. Need something specific, or more lifestyle images or videos? Just ask to be added to our digital Xpert Marketing Zone.
Do you provide retail display solutions free of charge?
We evaluate each enquiry on its own merits, consider your business and display needs, and deliver a customised solution with a merchandising strategy.
How do I request POS material or retail display stands?
Contact your Area Manager or email sales@xpertworkwear.com with details of what you need and your store setup.
Do you charge for POS material or retail display stands?
This depends on what you need and your account status. We'll always be upfront about any costs.
Can we request personalisation on workwear?
Yes. We offer personalisation using embroidery or screen print methods. MOQs and lead times apply. Please share Pantone references and vector logo files for a proposal. Ask your Area Manager for more information or call +44 (0)28 9083 9090
Is there a minimum order value?
No minimum order, but we charge carriage for orders under £200 (GB and NI) or €300 (Republic of Ireland).
How quickly do you dispatch orders?
We aim to dispatch all orders received before midday on the same day. We're working to make this commitment even stronger.